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Job Title: Billing Specialist
FLSA Status: Non-Exempt
Schedule: Full Time (40 hours Per Week). Flexible schedule, but typically Monday-Friday during business hours.
Location: Omaha or Lincoln. Hybrid schedule working from home 4 days and in office 1 day per week.
Pay Range: $18 - $21.63 per hour depending on experience.

 

About Us

Our mission is to create a healthier community by empowering families to reach their breastfeeding goals. Research shows families who receive lactation support and education are more likely to reach their breastfeeding goals. This is why we exist. For over 20 years, we have been an expert resource for breastfeeding support by providing community outreach and education, lactation consultations, support groups, breast pumps, and breastfeeding supplies in Nebraska and surrounding areas.

MilkWorks was founded in 2001 by a group of mothers, who wanted all families to have access to comprehensive, evidence based breastfeeding support. We pride ourselves on knowledgeable, compassionate staff who develop trusting relationships with families.

Job Summary

The Billing Specialist will be responsible for day-to-day support of medical insurance billing for Durable Medical Equipment (DME) and clinical services.

Essential Duties and Responsibilities

  • Demonstrates proficiency in third party filing of claims for medical products and services
  • Maintains good working relationships with third party administrators
  • Files claims with timeliness and accuracy
  • Organized and thorough in tracking outstanding claims
  • Maintains working knowledge of current insurance billing practices and requirements of Medicaid and insurance companies relative to claims filing and payment
  • Works with clients in procuring information needed for processing claims
  • Follows HIPAA policies and MilkWorks policies in handling of sensitive client information
  • Processes payments received
  • Directly bills for fees assigned to patients
  • Manages overdue balances; escalates matters correctly and with appropriate urgency
  • Keeps detailed and accurate records on all billing and corresponding payments received
  • Notifies supervisor of any changes in third party billing practices that directly impact the organization
  • Responds to voicemails, phone, and emails promptly
  • Performs all duties and responsibilities in a customer service, efficient, team-oriented manner
  • Establishes and maintains effective channels of communication and a professional relationship with patients, clinical staff, co-workers, contractors, and outside facilities
  • Observes strict patient confidentiality in dealing with patients and patient information
  • Demonstrate reliable and predictable attendance

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum of 1-2 years of relevant experience with DME and medical insurance billing
  • Associates Degree, medical billing and coding certification or equivalent experience required
  • Proficient understanding of billing software and electronic medical records required; experience with AMD preferred
  • Willingness to actively participate in all aspects of the medical billing process
  • Excellent attention to detail with outstanding problem-solving and analytical skills
  • Highly organized and self-motivated
  • Must be well organized and possess excellent telephone communication skills
  • Results driven, persistent, able to self-direct and work independently showing initiative, while seeking guidance when appropriate.
  • Ability to multi-task, pay close attention to detail and be flexible in a fast paced and growing organization
  • Demonstrated strength in computer software, e.g., MS Office Suite, PowerPoint, and internet-based research
  • Must be detail oriented, conscientious, and able to follow through
  • Medical terminology or training preferred
  • Working knowledge of efficient filing systems, office machines and equipment
  • Must be able to adjust tasks in accordance with changing deadlines, emergency calls and priorities
  • Must be authorized to work in the United States and pass a background check

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.