Job Title: Lactation Consultant (LC)
FLSA Status: Non-exempt
Reports To: Lactation Consultant Lead (LCL)
Hours: Part-time, 16-20 hours per week, including one Saturday per month
Pay Range: $25.57 - $30.79 per hour
Please submit your cover letter and resume to jobs@milkworks.org in order to be considered for this position.
JOB SUMMARY: The International Board-Certified Lactation Consultant (IBCLC) at MilkWorks provides lactation management and education to parents and healthcare professionals. Each IBCLC conducts breastfeeding assessments, counsels patients, and provides solutions for breastfeeding challenges such as insufficient weight gain, latch difficulties, poor milk transfer, low milk supply, sore nipples, plugged ducts, and mastitis. The IBCLC provides up-to-date information on breastfeeding and performs related duties as required.
Essential Duties and Responsibilities include the following as well as other duties and responsibilities that may be assigned:
• Maintain a working knowledge of human lactation, breastfeeding, and nutritional needs of infants and nursing women.
• Assess and address common breastfeeding challenges, including medical and physical conditions that may impact breastfeeding, using best-practice protocols.
• Apply effective counseling techniques and educational methods tailored to individual patient needs.
• Support parents in their feeding journey, establishing rapport with patients from diverse cultural and socioeconomic backgrounds.
• Develop personalized feeding plans and follow-up assessments, including monitoring infant weight and health.
• Ensure timely and accurate documentation of assessments, case progress, and client visits in the electronic medical record (EMR) in compliance with HIPAA standards, maintaining strict confidentiality.
• Make referrals to other healthcare professionals as needed.
• Educate patients on the proper use of their personal-use breast pumps.
• Maintain knowledge of and utilize the MilkWorks Breastfeeding Information Center (BIC) and LC handouts.
• Work directly with the LCL to implement policies and procedures that support breastfeeding.
• Stay informed about available community resources to support nursing parents.
• Complete continuing education as necessary to maintain IBCLC certification and any additional required licenses.
• Help maintain a clean and organized consultation space, including restocking supplies and ensuring the availability of handouts.
• Respond to voicemails, phone, and internal emails promptly, typically within one business day.
• Perform other duties as assigned.
General Responsibilities:
• Deliver all services in a customer-focused, team-oriented manner.
• Maintain effective communication and professional relationships with patients, clinical staff, co-workers, contractors, and external organizations.
• Use office equipment and materials safely and appropriately while following established safety procedures.
• Conduct oneself in a manner that reflects the company’s core values, encouraging others to do the same.
• Maintain strict patient confidentiality and adhere to HIPAA guidelines.
• Work from the assigned location with consistent and reliable attendance.
Qualification Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience:
• IBCLC Certification required.
• Basic CPR certification required.
• Strong understanding of the healthcare industry, legal and regulatory requirements.
• Proven ability to establish and maintain professional provider relationships.
• Ability to multitask, maintain attention to detail, and adapt in a fast-paced environment.
• Proficiency in computer software, including electronic medical record (EMR) software, Microsoft Office 365, and email communication.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence and medical charting. Ability to effectively present information in one-on-one and group situations.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills & Abilities:
• Must be well organized and possess excellent communication skills
• Must be detail oriented, conscientious, and able to follow through
• Must be able to adjust tasks in accordance with changing deadlines, emergency calls and priorities
• Valid driver’s license and automobile insurance required
Physical Demands: physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Employee is regularly required to use hands and fingers for typing and working with clients. The employee is frequently required to reach with hands and arms and occasionally required to stand, walk, stoop, kneel, crouch or crawl
• Employee may lift up to 35lbs; stand and carry items that weigh 10 – 35lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment: work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Noise level in the work environment is moderate
• Stress level in the work environment is moderate to high
Travel: Minimal
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Must be authorized to work in the United States and pass a background check.
